Creole Exclusive… tailored luxury travel at its finest.
Creole Exclusive… tailored luxury travel at its finest.
At Creole Travel Services, they understand that every traveler has their own set of expectations, as well as particular standards that they wish to experience throughout their stay. With Seychelles being known as a luxury travel destination, especially amongst honeymooners, Creole has created a specific branch that is dedicated to the needs of the high end traveler… their elite brand, the Creole Exclusive.
The Creole Exclusive team is a designated group of travel experts, specifically assigned to cater to and meet the needs of VIP and VVIP clients with utmost care and privacy. From the moment they are first informed of their intention to visit our islands, to the moment they arrive and eventually leave, the Exclusive team is there to ensure that their expectations are met – or better yet, exceeded.
Creole Exclusive offer luxury travelers privileges that in brief, include a personal Reservations Agent for hotel bookings, personal Creole Exclusive representative, fast track services at the airport, exotic flower garlands upon arrival, assigned Creole Exclusive hostess, access to the Creole Exclusive VIP Airport Lounge, a selection of Creole authentic gifts and chauffeur-driven luxury vehicle transfer, .
Creole Exclusive has its own separate branding that distinguishes it from the main Creole brand, whose iconic frangipani is white whilst Exclusive’s is gold, and its transfer vehicles black. The branded Welcome Pack clients receive comes complete with a personalised welcome letter, the clients’ respective itineraries, an excursion brochure, a map of the islands, as well as a specially presented gift upon departure.
But the elite treatment does not stop there as Creole has associated itself with preferred local partners – Local Arts & Crafts and jewellery shops, RTW shops and restaurants – to offer their clients significant advantages while on a shopping spree with the Creole Exclusive Gold Card.
The in-house Exclusive reservations team at the Creole headquarters in Victoria directly liaise with tour operator partners from all over the world, who represent the clients in turn. Together, they create an itinerary that is based on both what the clients want, and what the team recommends. These extend from the types of hotels they would prefer to stay in, the modes of transfer they are most comfortable with and the excursions and tours they want to experience.
Once the clients are happy with the itinerary, they set everything in motion. They confirm the hotel bookings, the transfers and tours. Most importantly, prior to the arrival date of the client, a pre-arrival brief about them and their activities is sent out to all team members who will be catering to them in some way or the other. Upon their arrival, guests are provided with VIP assistance and fast track service to save them the hassle of waiting at immigrations.
As soon as visitors step out of the Arrivals Gate at the Seychelles International Airport, the first thing they will see is Creole Travel Services’ kiosks. Manned by their well trained airport staff, they welcome their guests with warm Creole smiles to the islands. Creole Exclusive have a separate airport team to cater to VIPs, either to guide them to their waiting transfers if they are staying on Mahé, or to the Creole Exclusive VIP Airport Lounge should they be taking a domestic flight to another island.
The VIP transfer vehicles are easily distinguishable by their sleek black colour with gold Creole branding. You can ride in style on the Porshe Cayenne, in the care of their professional Exclusive chauffeur, or even choose to fly via helicopter to your island destination, with their aviation partner, Zil Air.
All the regular Creole Adventure Excursions are available to VIPs, although they of course cater to organizing private tours and other special requests during the trips.
Even better, Creole Exclusive can tailor their tours and excursions and create itineraries to the specific wishes of their guests. Their twin 25m sailing catamarans, the Odezir and Oplezir, can bring you island hopping, on romantic sunset cruises, champagne cruises and even organise special events onboard! From weddings, to cocktail parties, birthday surprises… all you have to do is let the team know in advance, and they will do their best to give you your hearts’ desire.
Again with their partners, Creole Exclusive can also organise helicopter tours, including to neighbouring islands of Praslin and La Digue, to give guests a bird’s eye view of our jewel isles.
If they would prefer to stay on land, the team can provide experiences such as Private Cooking Classes at their very own Cap Lazare Nature Reserve on Mahé Island. The Chef will take guests on an exotic market shopping experience at the local bazaar, where they can pick and choose the finest ingredients to bring to the class, whilst learning about the unique Creole cuisine and the history behind it.
Another not to be missed experience is the Champagne on the Rocks at Cap Lazare, where clients can watch the sun go down from a rocky outcrop on the property. They can enjoy the natural light show of the Seychelles’ signature tropical sunset, whilst sipping on bubbly and indulging in canapés, as the calls of nesting wild birds fill the air.
Although it is imperative that clients receive the privacy and exclusivity they have come for, the Creole Exclusive Team do constantly get in touch throughout the duration of their stay, to ensure that they are being well attended to and that they continue to be satisfied with their itinerary.
It brings great honour to any service provider to know that their clients are satisfied and happy with their experience… but it is an islander’s pride to know that once again, beautiful Seychelles and her people have given a visitor a special memory that will stay with them for a lifetime.